Information
About the Program
The
Verbal Confrontation Skills Training Program (HVC)
empowers you with proven skills to verbally confront others and address
issues. The Program uses respectful and intuitive techniques. It
provides a dynamic communication psychological protocol that prompts
you to coach others toward resolution of the issue.
Can you identify an issue and face it creatively--without fear? If not,
you need to learn these skills! Your success depends on them. The HVC
Program bases itself on the book
Handling
Verbal Confrontation
that proves how you can verbally address issues, and face others
successfully, creating a win-win-win outcome. The third
Win
is the relationship, which holds key dynamic attributes to sustain the
purpose of the relationship.
Verbal Confrontation Skills are integral tools in sales, negotiation,
and conflict resolution. They belong to the inner tactical strategy--
the core process, if you will--of facing yourself, facing the issue,
and facing the other person.
Handling Verbal
Confrontation is an excellent communication resource that is practical,
effective, and invaluable .... The book is an
outstanding classic for peacemaking in the 21st Century.
--Angeles
Arrien, Cultural Anthropologist
Author of Four-Fold Way and Working Together
Dr.
Gerard has written an accurate and helpful book about how to
communicate with people. It is a must for
those who want to be effective in the workplace. Read it and make the
ideas
work for you."
--Dr.
Drea Zigarmi
Coauthor
along with Ken Blanchard:
Leadership and the One Minute Manager
Benefits
The
Verbal Confrontation Skills are self-mastery tools that will change
your life forever. The HVC Program literally serves anyone from
children to senior citizens. It can be customized for law enforcement
officers, nurses, realtors, teachers, parents, or anyone else regardless of their
specific industry.
Ask yourself the following questions:
1.
Do I get verbally and emotionally stuck when interacting with
others?
2. Do I react defensively and not speak what is on my mind?
3. When Communicating, do I need to be more empowered at home, at work,
and in groups?
4. Do I feel the need to interact with compassion, command
commitment,
and get results?
5. Do I need to increase my level of confidence when interacting with
others?
If you answered--
yes--to
any or all of the above, then the Verbal Confrontation Skills Program
can help you:
- Eliminate
communication fears
- Resolve
verbal issues quickly
- Earn
respect
- Motivate
yourself to deal with issues
- Confront
with confidence
- Be
prepared to challenge others
- Learn to
be silent, yet forceful
- Say "NO"
when needed
- Manifest
a win-win-win outcome
- Put
accountability back to whom it belongs
- Sharpen
your listening skills
- Inspire
others to think for themselves
-
Strengthen your intuition
Program Details
Individuals,
whether at work, in the home, or on their spiritual path need to face
each other more constructively. We all know that information
gaps
or
differences can be mitigated by confronting issues as they occur.
Properly
handling debilitating issues is an integral aspect of our
self-awareness
and, most important, our self-mastery.
In reality, we were never properly taught how to communicate, neither
were we taught how to confront properly and effectively. Can we
identify an issue and face it creatively--without fear? We need to
learn these skills!
The
Confrontation Skills
Training Program guides learners
how
to approach others without fear, verbally address issues, and communicate successfully. It uses the
Confrontation
Model, a psychologically proven
formula developed by Dr. Robert Gerard to achieve this state. These
skills are
key to personal empowerment and belong to the inner tactical
strategy--the
core process, of facing yourself, the issue, and each other.
Regardless of the
adversative
nature of
the issue, the learner can apply the Confrontation Model's techniques
to
clarify and simplify the process. The learner (confronter) stays
focused
on the issue and coaches the confrontee to creatively solve the issue
for
which he or she is accountable. The process is steadfast, accurate, and
has
a set interactive protocol.
A second attribute of the HVC Program occurs subconsciously within the
confronter. As he or she learns how to confront others, a remarkable
process awakens internally--the individual begins to confront personal
(embedded) inhibitions. Over time, pending issues no longer exist. This
frees up the mind to be more intuitive and less stressful.
The overall outcome of learning how to confront provides mental clarity
and freedom to handle difficult situations more spontaneously, thus
opening up creative energies to pursue other things in life.
Introductory Seminars
This
is a two-hour orientation seminar to further define and demonstrate the need
and application of the Confrontation Model and its techniques. The
program details are also explained.
Host an Introductory Seminar
Testimonials
Are
you a gentle soul? Do you walk the
other way to avoid confrontation?--or perhaps shake for days if yelled
at?
If so, Handling Verbal Confrontation is for you. It presents a positive
win-win
situation for communication in these difficult areas. It will inform
and
uplift and in the process will give you confidence. The gentle soul
remains,
but with new empowering tools. It works!
--Lee
Carroll
Author of the Kryon series
I
believe Robert Gerard has made an important contribution to dealing
with interpersonal conflict. His direct confrontation empowers all of
us to take care of ourselves. The Fix, a clear and repeated request for
commitment, is the unique contribution of this book.
--Doug
Ross, Ph.D.
Author of A Tao of Dialogue
This
book is indeed
an instructional manual for wielding a verbally nonviolent sword in
problem-solving
dilemmas. With plenty of charts, models, examples of confrontation
scenarios,
and on-the-floor coaching guidelines, this is a hands-on manual for
learning how to get along.
--NAPRA
ReView
Gerard
has written an accurate and helpful
book about how to communicate with people. It is a must for those who
want
to be effective in the workplace. Read it and make the ideas work for
you.
--Dr.
Drea Zigarmi
Coauthor of Leadership and the One Minute Manager
Handling
Verbal Confrontation is an excellent communication resource that is
practical, effective, and invaluable. The Gerard model provides skills
and a clear map for negotiation and creative problem-solving during
times of conflict. The book is an outstanding classic for peace-making
in the 21st Century.
--Angeles Arrien, Cultural Anthropologist
Author of Four-Fold Way and Working Together
Order
Your Book Handling
Verbal Confrontation
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