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Take the Fear Out of Facing Others

Created and facilitated by Dr. Robert V. Gerard

 One of the major inadequacies of our culture
is our inability to verbally confront one another properly and respectfully. Very few people recognize it as a problem, even fewer know what to do about it. 

The book Handling Verbal Confrontation guides the learner how to clarify and verbally address issues, and to face others successfully: without fear. It provides simple and learnable tools and tactful strategies to respectfully communicate and generate resolution and commitment. The techniques used have been proven and can generate favorable results quickly without fear.